Problems you may notice
• Dryer stops mid-cycle and displays Err2 or E2 on the control panel
• Clothes are not drying properly or remain damp after a full cycle
• Dryer becomes excessively hot to the touch
• Error message appears after a few minutes of operation
• Dryer will not start or continue operating when the error is displayed
• Burning smell may be present during operation
• Cycle completes but clothes are cold or only slightly warm
Possible Causes
• Faulty thermal sensor or temperature probe requiring replacement
• Clogged or restricted exhaust vent causing heat buildup
• Lint accumulation in the dryer drum or heating chamber
• Failed thermal cut-off safety switch that has permanently tripped
• Defective heating element not functioning properly
• Poor electrical connection or voltage supply issues
• Blocked airflow due to kinked or crushed exhaust hose
• Overloaded drum restricting proper air circulation
• Control board malfunction sending incorrect temperature signals
• Damaged wiring or loose connections in the heating circuit
Precautionary measures
• Verify the dryer is plugged into a working electrical outlet and check that the outlet has power by testing with another appliance
• Inspect the circuit breaker for your dryer in the electrical panel; reset any tripped breakers by switching them fully off then back on
• Ensure the dryer door closes completely and latches properly without gaps
• Remove and thoroughly clean the lint filter, checking for any blockages or damage
• Inspect the external exhaust vent on the exterior of your home to ensure it opens freely and is not blocked by lint, debris, or outside obstructions
• Check the exhaust hose behind the dryer for kinks, crushing, or disconnection; straighten any bent sections
• Remove excess clothing from the drum and avoid overloading; run with a lighter load to improve airflow
• Verify you have selected the correct drying cycle and temperature setting appropriate for your load
• Perform a complete reset by unplugging the dryer from the wall outlet and waiting 60 seconds before plugging back in, or by switching the dryer's circuit breaker off for 60 seconds
• Allow the dryer to cool completely before attempting to restart
• Run a test cycle with no clothes to determine if the error reoccurs
• If the error persists after these checks, contact a professional appliance repair technician to diagnose and repair the thermal sensor, heating element, or control board
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