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Fisher & Paykel Refrigerator Error Code Fault Code 15

Fault Code 15 indicates a temperature sensor malfunction or communication error between the refrigerator's control board and its temperature monitoring system. This error prevents the appliance from accurately regulating internal temperatures and maintaining proper cooling cycles.

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Problems you may notice

• Refrigerator not cooling to the set temperature • Freezer section not maintaining proper freezing temperature • Error code 15 displayed on the digital display panel • Compressor running continuously or not running at all • Unusual beeping or alarm sounds • Fresh food compartment becoming too warm • Frozen items beginning to thaw • Ice maker not producing ice or producing slow ice production
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Possible Causes

• Faulty temperature sensor (thermistor) in the fresh food or freezer section • Loose or disconnected sensor wiring harness connections • Damaged temperature probe cable • Control board malfunction preventing sensor signal reception • Electrical surge or power fluctuation affecting sensor circuits • Corrosion on sensor connector pins • Failed electronic control module • Communication error between multiple temperature sensors and main control board
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Precautionary measures

• Verify the refrigerator is plugged in securely and the outlet is functioning by testing with another appliance • Check that both the fresh food and freezer doors are closing completely and the door seals are not torn or misaligned • Confirm temperature settings are not set to extreme values; adjust to standard settings (37°F for fresh food, 0°F for freezer) • Allow the refrigerator 4-6 hours to stabilize if power was recently interrupted or the unit was recently moved • Inspect the condenser coils and vents at the back and bottom of the unit to ensure they are not blocked by dust or debris; gently vacuum if needed • Ensure the refrigerator is sitting level on the floor using a level tool; adjust leveling feet if the unit is tilted • Perform a full reset by unplugging the appliance from the wall outlet for 60 seconds, then plugging it back in, or by switching off the circuit breaker for 60 seconds and then switching it back on • Wait 5 minutes after reset and observe whether the error code clears and normal operation resumes • If the fault code 15 persists after these checks, contact a professional appliance repair technician or appliance repair support service to diagnose and repair the temperature sensor or control board

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