Problems you may notice
• Refrigerator running continuously without cycling off
• Freezer compartment not maintaining proper temperature
• Fresh food section too warm or too cold
• Error code 24 displaying on the digital control panel
• Compressor running excessively or cycling abnormally
• Inability to adjust temperature settings with expected results
• Frost buildup in freezer section or excessive condensation
Possible Causes
• Faulty temperature sensor/thermistor in the refrigerator compartment
• Faulty temperature sensor/thermistor in the freezer compartment
• Loose or disconnected sensor wiring harness
• Corroded or damaged sensor connectors
• Main control board failure affecting sensor signal processing
• Power supply voltage fluctuations preventing proper sensor calibration
• Sensor positioned incorrectly against interior wall
• Water or ice buildup on sensor element blocking readings
Precautionary measures
• Verify the refrigerator is firmly plugged into a grounded 120V outlet and the outlet has power
• Ensure both refrigerator and freezer doors close completely and seal properly without gaps
• Check that door seals are clean and free from debris preventing full closure
• Confirm the appliance is level using a spirit level—adjust leveling feet if necessary
• Verify temperature settings are configured correctly in the control panel menu
• Clear any visible ice or frost buildup around interior vents and damper areas
• Ensure air vents inside the refrigerator and freezer compartments are not blocked by food items
• Allow 24 hours of stable operation after any recent power interruption for system recalibration
• Unplug the refrigerator from the wall outlet or turn off the circuit breaker for 60 seconds, then restore power to attempt a complete system reset
• Wait 5-10 minutes for the control panel to fully reinitialize and check if the error clears
• If the fault code 24 persists after these checks, contact a professional appliance repair technician who can test the sensors and control board components
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