Problems you may notice
• Washer stops mid-cycle and displays E5 error code
• No water entering the drum or very slow water fill
• Wash cycle fails to start
• Water inlet valve making unusual clicking or buzzing sounds
• Drum remains empty during wash phase
• Error message persists even after restarting the machine
Possible Causes
• Kinked or pinched inlet hoses restricting water flow
• Clogged inlet screens or filters due to sediment in water supply
• Both hot and cold water supply valves accidentally turned off
• Faulty water inlet valve solenoid requiring replacement
• Broken or deteriorated inlet hoses with leaks or blockages
• Malfunctioning water level sensor unable to detect proper fill
• Low water pressure from household supply (common in some USA regions)
• Failed inlet valve assembly preventing water from entering the tub
Precautionary measures
• Power cycle the washer: Turn off the circuit breaker supplying the washer for 60 seconds, then turn it back on to reset the system
• Verify both hot and cold water supply valves are fully open by turning them counterclockwise until they stop
• Check both inlet hoses at the back of the washer for any kinks, twists, or pinches that could block water flow
• Inspect inlet hoses for visible cracks, splits, or water leaks
• Disconnect inlet hoses from the washer and visually inspect the screens inside the valve connections for sediment or debris buildup
• Ensure your home's water pressure is adequate (normal range is 20-80 PSI)
• Confirm the washer door or lid is fully closed and latching properly before starting a cycle
• Check your home's circuit breaker panel to ensure the breaker for the washer hasn't tripped
• Run a test cycle with minimal or no laundry load to see if water fills properly
• Verify you're using the correct amount of detergent as excess suds can trigger sensor errors
• Inspect the inlet hose screens for mineral deposits or sediment and gently clean if accessible
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